,

Help

Search YouTube and type "Exchangernet" to get video help

What kind of transfer fee will be deducted?

  1. Mobile Banking Cashout fee - 1.5%
  2. USDT (TRC20) 1.20$ Network Transfer fee (EachTransection)
  3. USDT (ERC20) 3.55$ Network Fee
  4. USDT (BEP20) 0.70$ Network Fee
  5. Binance Pay (any currency) Free (No Network Fee)
  6. TRX 1 TRX Network Transfer fee
  7. DOGE 4 Doge Network Transfer fee
  8. LTC 0.15$ Network Transfer fee (Each Transaction)
  9. Perfect Money 0.5%$ Network Transfer fee
  10. PAYEER 0.5% Network Transfer fee
  11. Webmoney 1% Network Transfer fee
  12. Advance Cash 1% Network Transfer fee
  13. PayPal 5.20% Network Transfer fee
  14. Pyyple 0.30$ Network Transfer fee

How to contact you without live chat?

  • Send a message to solve any problem Skype:Exchangernet, Telegram:- @exchangernet
  • Instant support in telegram Click Here

How to change the login email?

  • Simply send a message in telegram and write I want to change the login email.

Do you have an Android app?

Why do sometimes websites show errors?

  • If your mobile app doesn't work, reinstall it
  • If the website does not view or display. Please clean your browser history and cookies or Type on your keyboard Ctrl+Shift+R  Or Connect VPN to your device then try again.

What about the security of my Identity and data?

  • Yes, Your identity is 100% secure with us. we will never share your data or any data with other parties/companies. Your identity data, currency, and everything is 100% secure with us. We promise you that your data is fully safe with us. We will be safe from scammers with this verification system.

What kind of document needs to be uploaded to verify my account?

  • You can verify your account on this page, But you will have to sign up first. Some of the following documents might be required during the verification process at exchangernet.com Identity Verification. Your identity is 100% secure with us. we will never share your data or any data with other parties/companies. Your identity data, currency, and everything is 100% secure with us. We promise you that your data is fully safe with us. We will be safe from scammers with this verification system.

    When you complete these three steps of verification then will get full access. Click here to upload documents. Will get full access after finishing the verification step. You must go to Google Browser to upload your documents. Copy this link-https://exchangernet.com/verification.php  and paste it into your Internet Browser. Verifying your identity on Exchangernet helps protect you from potential fraudulent activity.

  • You can upload government-issued documents- State ID, Passport, and Driving License. Example:- click here for More help Watch the video.
  • You can upload your documents address part or back part or TIN, electricity bill, and bank statement. Example:- click here for more help Watch the video.
  • Upload a photo ID with the document's first part. Example:- click here. If you set this setting on the camera, your selfie will not be inverted. Example:- click here

If I refuse to accept the upload of my identity information?

You will get full access after accepting the verification system. If you do not verify your identity, the functionality of your Exchange account may be limited and your account may be deactivated. If you do not accept the conditions of the identity verification system, the system will close your account permanently.

Do you have any video tutorials?

If I found a mistake, what should I do?

Why was my transaction canceled?

  • Maybe you entered the wrong information or you did not confirm the last step within 5  minutes. So it was canceled or timeout.

If I refuse my exchange, can I return my money?

  • If you contact us before completing the order, you can return your money. But you get the money after deducting the transfer fee. Also if want to be returned back money immediately contact (in 2 minutes) for the cancelation.

How can I paments online shopping?

  • Shopping Order is basically for those who want to shop online, shopping, domain, host, Facebook boost, Google ads, Google Play card, Virtual master card (redeem code), etc., but cannot buy because of MasterCard or dollar. By clicking on our Header Menu Exchange Button, you will be able to order your shopping order through Exchange from your preferred wallet. or contact via telegram or skype.

Can I make money by referral?

  • Yes, you can get a referral commission. 

How long time does it take to process an order?

  • Usually, we take 5 minutes and a maximum of 20 minutes to complete the order. If you have any emergency you can contact us over live chat, Telegram, Skype, and IMO.

What is the service time?

  • Our Service time is from 9.00 am to 11.00 pm 

Why sometimes does it take time to delay?

  • Sometimes it takes time to delay the prayer (name) time eating time and lunchtime from 1 pm to 2.30 pm you can exchange but it may delay receiving your payments.

Why I did not receive my referral commission?

Note: BDT to USD does not allow Referral commission, If your referred user exchanges money from USD To USD Then you will get a 0.5% commission on the transaction instantly in your Account Balance.

,