How to solve "You need to Complete KYC to be able to make exchanges" it ?
You must verify the User Account. Document verify submit your - NID / Smart Card / Passport & Address verify submit your - Bank Statement / TIN Certificate / Electricity Bill. Document and address verify name will be the same. (You need to Complete KYC to be able to make exchanges). আপনাকে অবশ্যই User Account ভেরিফাই করতে হবে। (A) ডকুমেন্ট ভেরিফাই করুন আপনার - এনআইডি / স্মার্ট কার্ড / পাসপোর্ট এবং (B) Adress ভেরিফাই করুন আপনার - Bank Statement / TIN Certificate / Electricity Bill দিয়ে অ্যাকাউন্ট Verify করতে পারবেন। ডকুমেন্ট নাম এবং Address নাম একই হতে হবে । ভেরিফাই ছাড়া কোন ভাবেই এক্সচেঞ্জ করতে পারবেন না । (আপার আপলোড দেওয়া ডকুমেন্ট তদন্ত করা হবে, যদি কোনভাবে ফেইক / মিথ্যা ধরা পরে তাহলে আপনাকে ব্যান্ড করে দেওয়া হবে)
If you forget login password please contact in live chat .
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What is exchangernet.com?
Exchangernet is an e-currency exchanger with its primary function to help users exchange one type of e-currency to another.
Each service safe and trusted?
Yes, our each service is fully legal and trasted. All transections are legally registered and authorized.
If I found a mistak ,.what should I do?
You should inform us about it imedeatly in live chat.
Why my tracsaction canceled?
May be you enter wrong information or you did not complete the transaction within 24 hours. So it was canceled.
If I refuse my exchange, can I return my money?
If you contact before complete the order, you can return your money. But after deduct transfer fee.
How can I order my online shopping?
Shopping Order is basically for them who want to shop online, shopping, domain, host, Facebook boost, Google ads, Google play card, Virtual master card (redem code) etc., but cannot buy because of MasterCard or dollar. By clicking on our Header Menu Exchange Button, you will be able to order your shopping order through Exchange from your preferred wallet.
What is the minimum / maximum amount allowed to exchange?
The minimum amount is only $1 and the maximum amount is $500.
Can I make money by referral?
Yes, you can get a referral commission.
What is the transfer fees for skrill and neteller?
All of the transfer fee of skrill and neteller you must be carried. If you buy or sell must you have to be pay Transfer fee.
If I did not found the answer to my question what can I do ?
Contact our - Livechat or Whatsapp.
If I am a new user, what is the benefite from exchagsernet?
Yes, Bouns $0.25 credit your account instantly.
Do you have an affilliate program?
Yes, you will get 0.10% affiliate commission any exchange and You will get $0.10 per verified reffered user.
Note: BDT to USD does not allow Referral commission, If your referred user exchange money USD To BDT or USD To USD Then you will get 1% commission of transaction instantly in your account Balance.
How long time it takes to process an order?
Usually, we take 5 minutes and a maximum of 20 minutes to complete order. If you have any imergency you can contact us over live chat, WhatsApp, Skype and imo.
What are the issues documents for verification?
International passport, Driving License or National ID (we only accept local ID cards from EEA countries) Selfie verification: Selfie your Real Face with hold your Card.
What is the service time?
service time is- 9.00 am to 11 pm
Why sometime it takes time to delly?
Sometime it takes time to dellay in the prayer (namaj) time and eating time and lunce time from 1 pm to 2.30 pm you can exchange but it may be dellay receive your payments.